Transportation
Need A Ride?
We regularly provide transportation to and from doctor’s appointments and hospital stays, the grocery store and other errands, or for longer distances. Read our Cancellation Policy HERE.
Get A Quote
You can either complete our online form or call us directly. Provide details like the date and time of your ride, how many people, where we are picking you up and taking you to.
Schedule Your Ride
If you’d like to arrange services we are happy to book by phone; following the phone call we will email a link to prepay with a credit card.
FAQ
How and when do I pay?
Payment is made at the time of booking. We will schedule the ride over the phone, and email you a secure link to pay with a credit card.
How far in advance should I book?
Please arrange services at least one day in advance. You are welcome to schedule weeks and even months in advance.
I use a wheelchair, can you transport my chair?
We are happy to transport foldable wheelchairs in the vehicle’s trunk, but we are not able to provide motorized wheelchair transportation at this time.
What if I need to cancel the day of my ride?
CANCELLATION AND MISSED APPOINTMENT POLICY
At Here For You Home Care and Transportation, we are dedicated to providing reliable, high-quality care and safe transit for our clients. When you schedule a service, we reserve dedicated caregivers, drivers, and vehicles specifically for you.
To help us manage our staff’s schedules and serve all clients effectively, we require advanced notice for any cancellations or changes to your scheduled services.
Transportation Service Cancellations
Because vehicles and drivers are dispatched in advance, we require at least 2 hours’ notice prior to your scheduled pickup time to cancel or reschedule a ride.
– Late Cancellations: Cancellations made less than 2 hours before the scheduled pickup time will incur a $25 late cancellation fee.
– No-Shows: If the driver arrives at the designated pickup location and the client does not appear within 15 minutesof the scheduled time, the ride will be considered a no-show. The client will be charged the full estimated fare for that trip.
2. How to Cancel or Reschedule
To cancel or change an appointment, please contact us immediately through one of the following methods:
– Phone: 929-899-2253
– Email: hereforyoullc26@gmail.com
– Text Message: 929-899-2253
Please note: Cancellations left via voicemail or email outside of regular business hours will be timestamped at the time received, but we highly encourage direct phone contact for short-notice changes.
By scheduling services with Here For You Home Care and Transportation, you acknowledge that you have read, understood, and agreed to the terms of this cancellation policy. Thank you for your cooperation.